We Care ♥

What is We Care?

A team of experts and enthusiasts, a tailor-made customer service to support you throughout the life of your Yay jewel.

We Care is a team available to answer your questions and manage any small accidents in life 🚨

For all inquiries about your ongoing repair, please use the chat for quick assistance.

Contact our We Care team:

💌 by email, we will answer you within 48 hours.

Monday to Thursday: 09h-13h and 14h30-17h
Friday: 09h-13h and 14h30-16h

For your returns or exchanges, you can directly go to the returns portal